COMMENTS/QUESTIONS

Submit general feedback, comments, or questions to the Arizona Lottery.

PLAYERS CLUB

Submit general feedback, comments, questions, or complaints regarding Players Club or the mobile app. 

COMPLAINT

Submit a concern or complaint you may have regarding your Arizona Lottery experience.

PUBLIC RECORDS REQUEST

Submit a public records request to the Arizona Lottery.

ARIZONA LOTTERY OFFICES

Phoenix Office

Our Phoenix Office is able to redeem prizes of all amounts and features a walk-in lobby and walk-up window.

Phone: 480-921-4400
Address: 4740 E University Drive, Phoenix, AZ 85034 
Hours: Monday - Friday, 7:30 a.m. - 5:00 p.m. | Saturday 8:30 a.m. - 5:00 p.m. | Closed Holidays

Tucson Office

Our Tucson Office is able to redeem prizes of all amounts and features a walk-in lobby, walk-up window, and a drive-thru.

Phone: 520-628-5107
Address: 2955 E. Grant Rd. Tucson, AZ 85716
Hours: Monday - Friday, 7:30 a.m. - 5:00 p.m.
Drive Thru - Monday - Friday 8:00 a.m. to 4:30 p.m. | Closed Holidays

Kingman Office

Our Kingman Office is able to redeem prizes up to $49,999. For prizes larger than $49,999 please visit our Phoenix or Tucson offices or mail in your winning ticket.

Phone: 928-753-8808
Address: 3396 Stockton Hill Rd. Kingman, AZ 86409 (inside of Walmart)
Hours: Monday - Sunday 8:30 a.m. - 5:00 p.m. | Closed Holidays

Phoenix Sky Harbor Office

Our Sky Harbor Office is able to redeem prizes up to $49,999. For prizes larger than $49,999 please visit our Phoenix or Tucson offices or mail in your winning ticket. 

Phone: 480-921-4424
Location: Terminal 4 Baggage Claim
Hours: Monday - Friday 8:30 a.m. - 5:00 p.m. | Closed Holidays

Mailing Address

Arizona Lottery P.O. Box 2913
Phoenix, AZ 85062

Winning Number Hotlines

Phoenix: 480-829-7425
Tucson: 520-325-9141
All Others: 1-800-499-3798